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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Helpful and efficient.

Helpful and efficient. Problem solved smoothly. Reviewed on: 11th July 2025

I have been with one call insurance for many years a...

I have been with one call insurance for many years and have both car and home with them. Easy access by the app I highly recommend them. Thanks Reviewed on: 11th July 2025

Good service quick to get in touch

Good service quick to get in touch Reviewed on: 11th July 2025

Quick and Easy

Quick and Easy to compare like for like quotes Reviewed on: 11th July 2025

Helpful customer advisor

Very helpful customer advisor who explains everything to me especially when I'm going through bereavement. Patient and understanding. Reviewed on: 9th July 2025

Very helpful and easy to do an online chat.

Very helpful and easy to do an online chat. I wasn't waiting for ages and the agent answered my questions quickly and thoroughly Reviewed on: 9th July 2025

Refused to cancel my insurance after 3 requests to d...

Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges and this insurance is supposed be to law into itself.....?????? Reviewed on: 19th October 2024

Fantastic rates, and fantastic policy coverage.

Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024

Good service.

Good service. Friendly staff. Great prices Reviewed on: 16th October 2024

Safe as Houses

The insurance for our house is great. Excellent, competitive value. Easy to read conditions. A trustworthy outfit. Reviewed on: 14th October 2024

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