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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,510 reviews, last reviewed 29th Sep 2026
112700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

one experience review Brilliant company , always a good experience whatever the issue , dealt with very swiftly Reviewed on: 29th September 2026
Shery W's avatar
Shery W

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7510)

Great Company - would recommend!

5
One Call have always been fantastic at communicating via letter or email. I haven’t needed to call them to make a claim, but they have made sure I’m aware of the process to claim and the website is really easy to navigate, to find important information such as policy documents. Reviewed on: 8th October 2025

Very happy with service and would recommend to others

4
Very happy with service and would recommend to others Reviewed on: 8th October 2025

Very efficient, reasobaly priced and goid service al...

5
Very efficient, reasobaly priced and goid service all round Reviewed on: 8th October 2025

I had a problem with a sewage and I called them.

5
I had a problem with a sewage and I called them.Within a day it was all sorted.Brilliant Reviewed on: 8th October 2025

Very efficient company when I had to put in a claim...

5
Very efficient company when I had to put in a claim could not do enough for me as this was my first claim. So professional and put me at ease. First class service. They keep me updated with all their policies. Reviewed on: 8th October 2025

Good service at reasonable cost.

5
Good service at reasonable cost. Reviewed on: 8th October 2025

Josh (JA1) was very helpful when dealing with my mum...

4
Josh (JA1) was very helpful when dealing with my mums home policy after her bereivment Reviewed on: 8th October 2025

Easy to set up

5
Easy to set up; no dubious questions, requirements to produce evidence etc. Reviewed on: 8th October 2025

Be nice to be able to speak with someone

5
Be nice to be able to speak with someone Reviewed on: 8th October 2025

Easy way to obtain quote and policy at good price.

4
Easy way to obtain quote and policy at good price. Not had the need to contact so cannot comment on customer service side. Reviewed on: 8th October 2025

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