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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7085 reviews)

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4.72

Based on 7,085 reviews, last reviewed 26th Jul 2026

74500% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Easy to get help on live chat Easy to get help on live chat fast and efficient Reviewed on: 26th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7085)

Seamless experience from start to finish

Seamless experience from start to finish Reviewed on: 6th October 2025

Have had no problems with level of cover and boiler...

Have had no problems with level of cover and boiler additions. Renewal has been prompt and at reasonable cost.my query regarding my underfloor heating was quickly dealt with. Reviewed on: 6th October 2025

Easy to deal with.

Easy to deal with. Reminds me every month when my direct debit is due. Easy to renew each year and the price has come down. Reviewed on: 6th October 2025

BEEN WITH THEM FOR YEARS, NOT LOOKING TO MOVE

BEEN WITH THEM FOR YEARS, NOT LOOKING TO MOVE Reviewed on: 6th October 2025

Easy to use web site, and very friendly people when...

Easy to use web site, and very friendly people when you call. Reviewed on: 6th October 2025

Home insurance review

Smooth, efficient and friendly. A good company. Reviewed on: 6th October 2025

Tried to make two claims and can't claim for either...

Tried to make two claims and can't claim for either £49 per month and can't claim is poor customer service. Reviewed on: 6th October 2025

One Call Insurance offer very good customer service...

One Call Insurance offer very good customer service and their prices are very competitive. When I explained I had a cheaper quote, One Call were able to get very close to the price and offered a lower excess. I was very pleased in staying with them for another year. Reviewed on: 6th October 2025

Top quality

Excellent service and an amazing experience Reviewed on: 6th October 2025

Big thumbs up to OneCall

OneCall have been very polite and professional when I have had to call. Also they have been the best when it comes to the price of my premiums. Reviewed on: 6th October 2025

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