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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,510 reviews, last reviewed 29th Sep 2026
112700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

one experience review Brilliant company , always a good experience whatever the issue , dealt with very swiftly Reviewed on: 29th September 2026
Shery W's avatar
Shery W

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7510)

Great company, very easy to get a good deal on home...

5
Great company, very easy to get a good deal on home insurance Reviewed on: 8th October 2025

Good insurance

5
Good customer service, responsive to inquiries, no complaints Reviewed on: 8th October 2025

Brilliant

4
brilliant quality price excellent Reviewed on: 8th October 2025

Great service and easy to deal with.

5
Great service and easy to deal with. Everything’s been straightforward and stress-free. Reviewed on: 8th October 2025

Peter's experience

5
Efficient, competitive and good VFM Reviewed on: 8th October 2025

Very good company to deal with

5
Very good price, very good company to deal with Reviewed on: 8th October 2025

Exhorbitant amendment charge

1
I called to amend the policy just before renewal so that on renewal the policy would apply a change in my wifes occupation in2 months time. I accepted a quote on teh basis that when I informed them of the change in October it would not charge me. When in October I informed them of the change they tried to charge me almost 50% of the original premium to record the change. I had eveidence they agreed to waive it and so ultimately they dropped the charge but they tried to argue they had no record of it. Reviewed on: 8th October 2025

Difficulty in cancelling renewal after request.

3
Difficulty in cancelling renewal after request. Follow up also misleading. Insurance nearly doubled from previous year. Other providers cheaper than last years . Reviewed on: 8th October 2025

Good Service

5
I use One Call for home insurance and I have found them to be efficient and professional. Reviewed on: 8th October 2025

have been with one call for couple of years now was...

5
have been with one call for couple of years now was easy to use web page then app is very informal and easy to use Reviewed on: 8th October 2025

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