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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Good service, not had any issues or concerns with th...

Good service, not had any issues or concerns with the service they provide. Keep me updated regularly and easy to access my information. Reviewed on: 8th October 2024

Very good , fast if need help.

Very good , fast if need help. Cheaper than other companies. Reviewed on: 8th October 2024

One Call service.

Always kept up to date with insurance options and also the renewal notice is great and easily renewed. Reviewed on: 8th October 2024

Efficient competitive quotation

Efficient competitive quotation for home insurance. Easy to personalise and easy to implement. Fortunately as yet I have had no need to make a claim Reviewed on: 8th October 2024

Have used one call insurance for a number of years a...

Have used one call insurance for a number of years and have had excellent service, however I had reason to contact one call insurance very recently, and found the call handler not helpful in the least and had either cut my call or got a bad signal, so not what I was expecting. My husband had a better reception from the same call handler on the same day. But this is a one off in my opinion Reviewed on: 8th October 2024

One call and I'm absolutely refused every claim I tr...

One call and I'm absolutely refused every claim I try to make. This company has the perfect name. Onecall and you get nothing. Goodbye. Reviewed on: 8th October 2024

Good insurance

Always there to help,good price ,always fair Reviewed on: 8th October 2024

Very competitive

Easy to apply and competitive quotes Reviewed on: 8th October 2024

Customer first

Efficient live chat- willing to listen to what customers need in terms of policy and premium. Chat also cam be downloaded easy for reference. Reviewed on: 8th October 2024

Good prices

Good experience with competitive prices Reviewed on: 8th October 2024

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