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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great Insurance Company

Have been with this company for a few years now as they are very competitively priced and communication is excellent and in plain English Reviewed on: 8th October 2024

Changed account and date for payment and they've not...

Changed account and date for payment and they've not changed it on there end Reviewed on: 8th October 2024

Easy to arrange and good value and have renewed this...

Easy to arrange and good value and have renewed this year. Reviewed on: 8th October 2024

An Industry Leader

Not only did One Call offer a very competitive annual (contents) insurance but their levels of cover surpassed many of their industry businesses. The communication in setting up a policy and the follow-up has been equally impressive. Reviewed on: 8th October 2024

Excellence.

Excellent service from start to finish, everything explained perfectly & staff are professional & on the ball, again excellent service, it gives peace of mind to know that I’m covered by a reputable company in case anything untoward does happen, I am a returning customer & have had no trouble whatsoever dealing with this superb company. Reviewed on: 8th October 2024

They always try to get me the best deal

They always try to get me the best deal Reviewed on: 8th October 2024

claims manager excellent...

Confusion and conflicting information initially, however after replacement claims manager took over customer service was excellent throughout, he got all parties concerned working professionally as a team, would not hesitate to recommend. High standards of workmanshipthroughout. Reviewed on: 8th October 2024

they were good and I'd reccommend them

they were good and I'd reccommend them Reviewed on: 8th October 2024

Top quality on-line Insurance...

Always come out on top in my comparison site checks for quality insurance at competitive rates Reviewed on: 8th October 2024

So easy to set up and excellent communication

So easy to set up and excellent communication Reviewed on: 8th October 2024

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