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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,083 reviews, last reviewed 25th Jul 2026
74400% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Claim on House Insurance. I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpf... Read more Reviewed on: 25th July 2026
Claire D's avatar
Claire D

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7083)

What I would expect from a company like this.

5
What I would expect from a company like this. Reviewed on: 25th July 2025

Excellent customer service and great on claims process

5
Excellent customer service and great on claims process Reviewed on: 25th July 2025

Great insurance provider.

5
Great insurance provider. Excellent product at a fantastic price. Much lower than my previous company. Good communication, too. Overall, a great experience and I'm glad I found them! Reviewed on: 25th July 2025

They’re a great insurance company

5
They’re a great insurance company Reviewed on: 25th July 2025

Claim delt with quickly and easily

5
Claim delt with quickly and easily Reviewed on: 25th July 2025

Easy efficient service fair pricing and good onlin...

5
Easy efficient service fair pricing and good online portal Reviewed on: 25th July 2025

First class help

5
When I needed to renew my home insurance I needed to call one call centre, the staff member I spoke to was extremely helpful. Reviewed on: 25th July 2025

Friendly professional reliable.

5
Friendly professional reliable. Happy to help wonderful customer service. Reviewed on: 25th July 2025

Although I haven’t had to make a claim,They still ke...

4
Although I haven’t had to make a claim,They still keep in touch and are courteous and polite Reviewed on: 25th July 2025

One call helped reduce the cost of my insurance

5
One call very kindly helped me reduce the cost of my insurance with them because I had fallen on hard times and I needed to make some very difficult financial choices but when push comes to shove, as a home owner you have to have insurance, so I am glad that One Call went that extra mile with me, so I could continue to have the right insurance and at the right price for me. Reviewed on: 25th July 2025

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