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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,516 reviews, last reviewed 30th Sep 2026
113200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

house insurance been with them a few years all good Reviewed on: 30th September 2026
Terence  frost's avatar
Terence frost

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7516)

KT7 very helpful and got an improved price for my co...

5
KT7 very helpful and got an improved price for my contents insurance renewal very promptly. Reviewed on: 3rd September 2025

MB1 is very helpful.

4
MB1 is very helpful. Answering my qeries Reviewed on: 3rd September 2025

Very helpful, efficient service.

4
Very helpful, efficient service. Reviewed on: 2nd September 2025

Stick with one call they do it all

5
Very good customer service great to speak to a real person . My questions were answered clearly and the girl was very helpful and patient . As an older person it isn’t always easy to do things on Line.I am very pleased with my Home Insurance policy and feel it’s great value for money .I would certainly recommend One Call to my friends Reviewed on: 21st August 2025

Ive never claimed so not had much experience with cu...

3
Ive never claimed so not had much experience with customer service Reviewed on: 20th August 2025

Customer service

5
A pleasant change to be able to to talk to one if your member’s of staff who could answer my query,an increasing rarity in the world today.your agent was able to handle all my questions to my satisfaction Reviewed on: 19th August 2025

premium renewal this year has dropped

5
Pleased that my premium renewal this year has dropped slightly Reviewed on: 19th August 2025

Renewal quotes are always realistic and reasonable v...

5
Renewal quotes are always realistic and reasonable value. Customer service is very efficient, proactive and very helpful. Reviewed on: 18th August 2025

I was given a cheaper price with more things added t...

5
I was given a cheaper price with more things added to my Home insurance which I was happy to accept, not long after I came off the phone, I had One Call ring me to say they have found a cheaper quote, which I was very happy with. Reviewed on: 18th August 2025

Easy to understand details and a very good price

5
Easy to understand details and a very good price Reviewed on: 18th August 2025

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