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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good value for money insurance company

Easy to deal with when renewing insurance and competitively priced Reviewed on: 24th September 2024

Easy to deal with and very reasonably priced

Easy to deal with and very reasonably priced Reviewed on: 24th September 2024

I have had numerous insurances with one call and fou...

I have had numerous insurances with one call and found them to provide excellent value for money plus they will go that extra mile to help should you have a problem. They are ultra competitive and endeavour to provide you with the cover you want. Reviewed on: 24th September 2024

easy and simple explained.

All easy and simple explained. I know where I am with them. I have had no issues at all but feel I'd be treated well if there were any problems in the future. Reviewed on: 24th September 2024

Excellent customer service and at a great price

Excellent customer service and at a great price Reviewed on: 24th September 2024

Always available to live chat.

Always available to live chat. Will point you in right direction to sort your query or claim. Respond quickly with resolution to problems Reviewed on: 24th September 2024

excellent service needed kitchen ceiling repaired th...

excellent service needed kitchen ceiling repaired they sorted it out no problem very pleased Reviewed on: 24th September 2024

Competitive quote

I have had no problem renewing with them again as they offered a competitive quote. Reviewed on: 24th September 2024

Delightful claim experience

It took us some time to understand the best way to manage the claim process but once directed to the right process, the claim was handled professionally. We were scared by other brokers that One call are not best when you come across a particular issue but we have been proven wrong by our experience. Reviewed on: 24th September 2024

One Call Review

It just goes on and on... smoothly Reviewed on: 24th September 2024

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