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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent Service Delivery

5
Competitive pricing with multiple options. Fantastic ongoing communication and support. I am confident that One Call continues to meet my needs. Reviewed on: 24th September 2024

Excellent customer service, couldn't fault them.

5
Excellent customer service, couldn't fault them. Reviewed on: 24th September 2024

Excellent

5
I have been a customer for many years and have had no issues with this company Reviewed on: 24th September 2024

Excellent online communication very easy to navigate...

5
Excellent online communication very easy to navigate and communicate with operators Reviewed on: 24th September 2024

easy to use

5
used the online portal and was very happy with the service Reviewed on: 24th September 2024

Professional and competitive

4
Simple, professional service and competitive quotes Reviewed on: 24th September 2024

Great customer service, great app

5
Great customer service, great app Reviewed on: 24th September 2024

Never had a problem so no idea how they go with a cl...

5
Never had a problem so no idea how they go with a claim.Hopefully never will. Thank you one call. Reviewed on: 24th September 2024

Very good home insurance company been with them years

4
Very good home insurance company been with them years Reviewed on: 24th September 2024

Great insurance company.

5
Easy insurance to get to very good prices website was very easy Reviewed on: 24th September 2024

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