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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

great communication and excellent

great communication and excellent Reviewed on: 24th September 2024

Good online broker

Good online broker, unless it is really busy most replies to queries are under 5 minutes. Not had too use the system myself for any changes but looks straightforward enough. Reviewed on: 24th September 2024

Really easy and simple, I have renewed with them mul...

Really easy and simple, I have renewed with them multiple times Reviewed on: 24th September 2024

Good service

good prices on renewals and plenty of time to look around for other quotes Reviewed on: 24th September 2024

Peace of Mind

I recently switched to One Call Insurance and have been thoroughly impressed with their service. Although I haven’t had to make any claims yet, the process of setting up my policy was smooth and straightforward. The customer service team was incredibly helpful, answering all my questions with patience and clarity. They offered competitive rates and a variety of coverage options that suited my needs perfectly. I feel confident that if I ever do need to file a claim, One Call Insurance will handle it efficiently and professionally. Overall, I highly recommend them for their excellent service and reliability. Reviewed on: 23rd September 2024

Excellent customer service as always

Excellent help from LA4 he managed to get my policy down as I was going to take another policy elsewhere. Reviewed on: 20th September 2024

DJ2 was extremely helpful with my renewal.

DJ2 was extremely helpful with my renewal. Couldn't ask for anything better and a credit to your customer service. Thank you :) Reviewed on: 20th September 2024

good new quote by DJ2, re quoted a better quote

good new quote by DJ2, re quoted a better quote Reviewed on: 20th September 2024

eded a revised quote for my home insurance and Lew...

Needed a revised quote for my home insurance and Lewis (la4) was very polite and professional. Reviewed on: 20th September 2024

Dealt with username LA4 , he was very professional a...

Dealt with username LA4 , he was very professional and helped me reduce my renewal price which I am very happy with. Great company. Reviewed on: 20th September 2024

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