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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

I was going to cancel and goto Sky but DJ2 was extre...

I was going to cancel and goto Sky but DJ2 was extremely helpful answered all my reservations and I am happy to remain with one call Reviewed on: 20th September 2024

I spoke with DJ2, they were really helpful and insig...

I spoke with DJ2, they were really helpful and insightful. Super friendly and made the process very easy for me. Thank you! 5* Reviewed on: 20th September 2024

MB1 was very helpful and understanding

MB1 was very helpful and understanding Reviewed on: 18th September 2024

very helpful

DJ2 was very helpful with bringing the pricw down, way below my renewal quote Reviewed on: 18th September 2024

Great experience over live chat - I spoke to MB1 ove...

Great experience over live chat - I spoke to MB1 over live chat - they couldn't have been more helpful Reviewed on: 18th September 2024

Managed to get a cheaper price for home insurance...

Managed to get a cheaper price for home insurance Reviewed on: 18th September 2024

MB1 was very very helpful and sorted my query profes...

MB1 was very very helpful and sorted my query professionally Reviewed on: 18th September 2024

Excellent and prompt response.

Excellent and prompt response. Very easy to communicate with. Reviewed on: 18th September 2024

DJ2 was extremely friendly and helpful.

DJ2 was extremely friendly and helpful. When I didn't understand something she was saying she explained it in very simple and friendly terms. Reviewed on: 18th September 2024

Great Customer Service when it comes to phones and c...

Great Customer Service when it comes to phones and chats Reviewed on: 17th September 2024

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