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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Amazing customer service, resolved my issue with no...

5
Amazing customer service, resolved my issue with no problems and a professional attitude Reviewed on: 17th September 2024

helpful agents

5
Agents were extremely helpful when helping me with changes to my policy Reviewed on: 17th September 2024

Quick & Easy

5
Dealt with my household query with expertise and in record time. Would definitely recommend to anyone. Reviewed on: 17th September 2024

brilliant insurance cover and brilliant customer ser...

5
brilliant insurance cover and brilliant customer service Reviewed on: 17th September 2024

Called to discuss my renewal as had a cheaper price...

5
Called to discuss my renewal as had a cheaper price elsewhere, advisor was really helpful and managed to bring the price down to March and keep me as a customer for another year! Reviewed on: 17th September 2024

Amazing customer services very polite and fast respo...

5
Amazing customer services very polite and fast response time Reviewed on: 17th September 2024

Lovely company!

5
Lovely company! Excellent prices. Reviewed on: 17th September 2024

Never had a reason to contact, seamless and never ha...

5
Never had a reason to contact, seamless and never had any problems Reviewed on: 17th September 2024

Excellent service, quick chat times

5
Excellent service, quick chat times Reviewed on: 17th September 2024

MB1 agent was good on the live chat.

4
MB1 agent was good on the live chat. Answered all my questions promptly Reviewed on: 12th September 2024

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