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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7517 reviews)

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4.73

Based on 7,516 reviews, last reviewed 30th Sep 2026

113200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

house insurance been with them a few years all good Reviewed on: 30th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7517)

I’ve not needed to contact one call in any way

I’ve not needed to contact “ one call “ in any way ! so all good at the moment . Reviewed on: 1st August 2025

..Great Company

I have been with One call I few years now, everything is great with them. Reviewed on: 1st August 2025

A stressful experience at Christmas

On December 26th 2023 my hot water tank exploded sending 25 gallons of scolding hot water throughout my flat. one phone call to my insurance team put my mind to rest during a very stressful time and experience. One Call Insurance made it possible for me to refurbish and redecorate my home with no hassle. Thank you One Call Insurance. Reviewed on: 1st August 2025

great service,

great service, one to one service over the phone so you are not talking to a machine. Great value for money and not a large increase on last years costs. Reviewed on: 31st July 2025

One call might be able to match quote from others

I had a better quote from another company and One call was able to match the price I was offered and also the customer service person made me aware that other companies change extra for things that they include in there price and to double check when looking at quotes to see what is included. Reviewed on: 31st July 2025

Home insurance

Always have to ring up each year to sort a new insurance deal but usually get it sorted relatively quickly. Reviewed on: 31st July 2025

Issues resolved

had some issues with our policy and variable experience trying to sort it out via the chat, some said we couldn't do it that way, but eventually had a very helpful person who resolved our issue completely via this method which was the most useful to us in the circumstances Reviewed on: 31st July 2025

Original renewal too high.

Original renewal too high. They got me a better deal Reviewed on: 31st July 2025

A company worth using..

This company offers well priced insurance and service on all levels. Had car insurance with them but no longer drive. Happy to have my contents insurance with them. Reviewed on: 31st July 2025

Just so easy to get insuranceaLl questions in layman...

Just so easy to get insuranceaLl questions in laymans terms dont need a law degree to understa d Reviewed on: 31st July 2025

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