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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great service, very accommodating when reviewing pri...

Great service, very accommodating when reviewing price and helpful. Online chat service was very quick Reviewed on: 11th September 2024

Helpful and was able to outline how I could get bett...

Helpful and was able to outline how I could get better cover Reviewed on: 11th September 2024

Excellent online portal chat function.

Contacting an agent on the OneCall portal was quick and easy. The agent (MB1) was extremely helpful discussing renewal quotes and came up with a suitable option for us to continue to insure through them. The details were clear and easy to understand and the agent was knowledgeable and efficient. Reviewed on: 11th September 2024

Was going to leave but now I’m staying

Was going to leave but the broker managed to get me a good price. So I’ll stay with them Reviewed on: 11th September 2024

Home Insurance that isn't expensive but safe

We are an older couple looking for an inexpensive quote that still made us feel safe. The One Call chat line gave me Dobrusia (DJ2) who could not have been more helpful, thorough and kind. Much gratitude to Dobrusia and to One Call. Reviewed on: 11th September 2024

Very helpful online chat.

Very helpful online chat. DJ2 was prompt and dealt with my query efficiently. Reviewed on: 11th September 2024

DJ2 the agent was extremely helpful, polite and effi...

DJ2 the agent was extremely helpful, polite and efficient Reviewed on: 11th September 2024

DJ2 was excellent!

I had alot going whilst the live chat was ongoing and they were very patient with me Reviewed on: 11th September 2024

Very helpful in getting a renewal quote.

Very helpful in getting a renewal quote. Reviewed on: 11th September 2024

My home insurance quote was reduced after chatting w...

My home insurance quote was reduced after chatting with MB1 at OneCall. Fast service and easy to deal with. I would recommend. Reviewed on: 11th September 2024

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