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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7517 reviews)

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4.73

Based on 7,516 reviews, last reviewed 30th Sep 2026

113200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

house insurance been with them a few years all good Reviewed on: 30th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7517)

Seem fair and provide a good service.

Seem fair and provide a good service. Not yet had to claim yet though Reviewed on: 31st July 2025

Needed help last year with insurance and they were h...

Needed help last year with insurance and they were helpful all the way, renewed with them this year Reviewed on: 31st July 2025

Good Communication

Good communication and after some negotiation a good price. Reviewed on: 31st July 2025

Quick, easy and user friendly online services.

Quick, easy and user friendly online services. I changed from another provider and had the "dread" of going through the whole process with a new company but One Call was straightforward and correspondence was nice and clear! I received both email and paper copies of my policy which I like and they seem to offer good value for money. Reviewed on: 31st July 2025

One Call Home insurance

Good website and knowledgeable staff on call. Reviewed on: 31st July 2025

Hassle free communication & support,.

Hassle free communication & support, Easily contacted and responses always as fast as possible Reviewed on: 31st July 2025

I have been with One Insurance for number of years.

I have been with One Insurance for number of years. They always provided good service and will always beat the best price in the market. Reviewed on: 31st July 2025

home insurance price very reasonable

the price of insurance was very reasonable, easy to fill in the online forms. Reviewed on: 31st July 2025

Absolutely amazing company

Absolutely amazing company, when you call to sort something out the customer service is fantastic and thwy are always quick to sort any issues that you may have. Reviewed on: 31st July 2025

Very good Customer Service

Rang regarding my renewal which was quite expensive. I spoke to JS4 who was very helpful. Taking time to explain what was happening and getting new quotes. JS4 managed to reduce the premium so saved the customer from leaving. Reviewed on: 31st July 2025

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