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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,516 reviews, last reviewed 30th Sep 2026
113200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

house insurance been with them a few years all good Reviewed on: 30th September 2026
Terence  frost's avatar
Terence frost

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7517)

First quote for building insurance wasn't that good...

5
First quote for building insurance wasn't that good but after a short call was able to reduce it Reviewed on: 31st July 2025

Very helpful, got a very good quote, customer servic...

4
Very helpful, got a very good quote, customer service excellent Reviewed on: 31st July 2025

Good customer care polite on the phone and quick res...

5
Good customer care polite on the phone and quick response Reviewed on: 31st July 2025

Friendly quick help and great price.

5
Friendly quick help and great price. No issues and happy with service and updates they provide Reviewed on: 31st July 2025

It is much easier for me to use the alive chat t...

4
It was so much easier for me to use the alive chat to communicate with an advisor because I am deaf. Reviewed on: 31st July 2025

Very helpful agent arranged a competitive price

5
Very helpful agent arranged a competitive price Reviewed on: 31st July 2025

Ideal insurance for your home

5
Very helpful and easy to understand how the policy works. Reviewed on: 31st July 2025

One Call is all it took.

1
simple and efficient service. I would recommend them to anyone looking for no fuss insurance. Reviewed on: 31st July 2025

House insurance claim in 2024 all handled very well...

5
House insurance claim in 2024 all handled very well & claim settled to our satisfaction. Reviewed on: 31st July 2025

New customer.

5
This is my first time with One Call, but their customer service was excellent. Navigating the site was very easy, especially as I am an elderly lady. Reviewed on: 31st July 2025

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