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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Efficient at obtaining better quote

Waited quite a while in the chat queue but operator quick and efficient once I got there. Reviewed on: 4th September 2024

Useful added extras

Their cover includes some extras for free that other providers charge quite a bit extra for, such as legal cover and home emergency, these are provided by themselves not the insurance company. Reviewed on: 4th September 2024

The Best out there

Excellent customer service and easy to use and contact the pirtal is a great idea,and very well set out. Reviewed on: 1st September 2024

Good honest insurance.

Always active and responsive, great honest value for your money, excellent information providers, and quick to answer queries and a provider of useful advice and information. Reviewed on: 1st September 2024

Easy and quick on the on line chat

Easy and quick on the on line chat Reviewed on: 29th August 2024

Great Service

Quick response and helpful. Great price Reviewed on: 28th August 2024

Contents insurance re newel quote

had quote for year but lot higher than i found by using search engine on line so contacted on line and agent got the quote down to within few £s and have saved £30 this year. easy to use on line chat prompt responce and made sure understood everything we discussed before ending chat session. Reviewed on: 28th August 2024

Good, Customer Service, Would be better With a Call...

Good, Customer Service, Would be better With a Call Centre Though. Reviewed on: 28th August 2024

Excellent except for the delay in accessing Live Chat.

A bit of a delay in the queue for the live chat, but otherwise good. LA4 asked all of the right questions and quickly provided a new quote. Reviewed on: 28th August 2024

The service was excellent from agent MB1.

Great support throughout from agent MB1. Well done Reviewed on: 28th August 2024

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