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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,516 reviews, last reviewed 30th Sep 2026
113200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

house insurance been with them a few years all good Reviewed on: 30th September 2026
Terence  frost's avatar
Terence frost

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7517)

Great fast service sorting my home insurance

5
Great fast service sorting my home insurance Reviewed on: 31st July 2025

Satisfied long term customer

5
Been with one call a few years they've never let me down I have always been satisfied with insurance provider they recommend Reviewed on: 31st July 2025

First class broker.

5
Excellent communication, very clear documentation, respectful of privacy, provide first class service.. Reviewed on: 31st July 2025

Everything has been good.

5
Everything has been good. The only issues is that I have called to change my details and was promised it will be adjusted as requested. But, behold, it hasnt been! Reviewed on: 31st July 2025

Top notch customer service

5
No claims as yet which is great personally renewals no problem very competitive and any questions answered with relevant helpful advice or information especially recent renewal over an item in which category to place it plus increased value etc all sorted no quibbles. like fact can phone or online chat too very convenient. Always polite courteous and professional service. Reviewed on: 31st July 2025

JS4 Very helpful and informative

4
JS4 Very helpful and informative Reviewed on: 30th July 2025

The agent was friendly and helpful

5
The agent was friendly and helpful Reviewed on: 30th July 2025

Home Insurance sorted

5
The chat line assistant was very helpful. Explained everything clearly and sorted out new quote. Her tag is MB1 Reviewed on: 30th July 2025

Excellent service.

5
Excellent service. Will renew when policy expires Reviewed on: 30th July 2025

Allen did a really good job explaining everything

5
Allen did a really good job explaining everything and getting the price reduced. Reviewed on: 30th July 2025

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