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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Nice experience.

5
Nice experience. Polite member of staff. Helpful. Reviewed on: 21st August 2024

Overall great experience

4
Overall great experience, would recommend to other friends Reviewed on: 21st August 2024

Nice process

5
Nice live chat on portal, prompt and professional live chat. Reviewed on: 21st August 2024

Really helpful, would recommend

5
DJ2 was very helpful and made the whole process very straight forward Reviewed on: 21st August 2024

I had an online chat with agent MB1 today, and found...

5
I had an online chat with agent MB1 today, and found them to be very helpful and professional - thank you very much for sorting my insurance for me. Reviewed on: 21st August 2024

Quick, clear and easy.

5
Quick, clear and easy. Lewis was super fast answering and clear in his explanation. Super helpful. Reviewed on: 21st August 2024

DJ2 has been very helpful and sorted my problem with...

5
DJ2 has been very helpful and sorted my problem with ease. Reviewed on: 21st August 2024

DJ2 was my advisor over live chat and helped me bril...

5
DJ2 was my advisor over live chat and helped me brilliantly! resolved my issue and was very helpful for all I had to ask. Reviewed on: 21st August 2024

Quick and easy to use, very competitive, beating on...

5
Quick and easy to use, very competitive, beating on line quotes from elsewhere Reviewed on: 21st August 2024

Great service, very friendly and helpful.

5
Great service, very friendly and helpful. Reviewed on: 16th August 2024

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