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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

DJ2 Was the customer representative that was on the...

DJ2 Was the customer representative that was on the web chat. Very helpful and informative. Reviewed on: 16th August 2024

Customer team member - DJ2

Contacted team about the renewal as it had increased significantly despite no claims in last 2 years. DJ2 understood my query, checked with the insurer and senior team and managed to get a reasonable premium with the discounts. Problem was understood thoroughly and acted upon quickly Reviewed on: 16th August 2024

It would be nice to talk.

I would prefer to talk, but option not available. It takes ages typing in and awaiting reply, other than that OK. Although long winded the assistant was helpful and well informed. Reviewed on: 16th August 2024

Good professional service agent DJ2 was thorough...

Good professional service agent **DJ2** was thorough and friendly Reviewed on: 16th August 2024

D2j very efficient and pleasant to chat with

D2j very efficient and pleasant to chat with Reviewed on: 15th August 2024

Really helpful got me a cheaper quote

Really helpful got me a cheaper quote Reviewed on: 15th August 2024

DJ2 was very helpful in assisting with a competi...

**DJ2** was very helpful in assisting with a competitive renewal price Reviewed on: 15th August 2024

Excellent service DJ2 was brilliant

Excellent service DJ2 was brilliant Reviewed on: 15th August 2024

Excellent service from Dobrusia J on live chat.

Excellent service from Dobrusia J on live chat. Reviewed on: 15th August 2024

Chatted with DJ1 today and was most helpful with ren...

Chatted with DJ1 today and was most helpful with renewing my home insurance and finding the best quote for me. Reviewed on: 15th August 2024

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