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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Awful, DO NOT USE ONE CALL INSURANCE .

Awful, DO NOT USE ONE CALL INSURANCE . They will not answer any calls, letters or emails. You HAVE to use live chat and if you can't for whatever reason, you will have your policy cancelled. They will contact you by any method, you cannot reply. You have been warned, they should be labelled scammers ! Reviewed on: 9th March 2024

JS7, was fantastic today, really helped a 84 year ol...

JS7, was fantastic today, really helped a 84 year old lady , who is easily confused, you did a fantastic job at explaining everything, can not thank you enough Reviewed on: 6th March 2024

JS7 was brilliant....

JS7 was brilliant today sorting out my renewal for me, understood my concerns and was extremely helpful in getting the price down. Reviewed on: 15th February 2024

JS7 was very helpful

JS7 was very helpful and explained everything very well. Reviewed on: 15th February 2024

Did live chat with BB3 who was very helpful

Did live chat with BB3 who was very helpful and dealt with my query professionally Reviewed on: 9th February 2024

PLEASE PLEASE STAY AWAY

PLEASE PLEASE STAY AWAY PLEASE PLEASE, look elsewhere. I am too tired to go into details, Just PLEASE find insurance with another provider. Reviewed on: 5th February 2024

I needed to change a couple of things on my schedule.

I needed to change a couple of things on my schedule. This was handled via a chat with your CF5 who did an excellent job for me. Very pleased! Reviewed on: 27th January 2024

CF5 was very thorough and helpful

CF5 was very thorough and helpful Reviewed on: 27th January 2024

Patient and thorough.

Thorough review of insurance to ensure I was getting the right product. Reviewed on: 27th January 2024

CF5 gave fantastic customer service

CF5 gave fantastic customer service Reviewed on: 27th January 2024

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