Write a review

Go to business site

One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

View other One Call Insurance products

4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

Read all reviews Write a review

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home Insurance Broker now

Help others make smarter decisions by sharing your own experience.

Write a review

One Call Insurance Home Insurance Broker reviews (6232)

CF5 helped reduce my annual payment by 30 pound tha...

CF5 helped reduce my annual payment by 30 pound thank you.But as a company why don't you give the cheapest price on renewal instead of only when people want to cancel because they get it cheaper elsewhere . Reviewed on: 27th January 2024

Great service from CF5 who helped reduce the renewal...

Great service from CF5 who helped reduce the renewal price for me Reviewed on: 27th January 2024

Excellent customer service from CF5.

Excellent customer service from CF5. My needs were complicated and at my age of 83, I do not always handle web sites or chat lines easily. In this case, CF5 helped me through the complexities of the One Call website several of which were not always obvious Reviewed on: 27th January 2024

agent CF5 apologised straight away for the wait to g...

agent CF5 apologised straight away for the wait to get through and got to the root of my issues very quickly well done agent CF5 Reviewed on: 26th January 2024

CF5 handled my chat diligently, I'm not happy that I...

CF5 handled my chat diligently, I'm not happy that I wasn't given the lower quote originally Reviewed on: 26th January 2024

AD8 - good service

I contacted Onecall to cancel my automatic renewal and AD8 was helpful and friendly - he managed to reduce my quote to less than a competitor. so kept me as a customer for another year Reviewed on: 25th January 2024

JM3 - top bloke

Helpful customer service person who helped and listened. Happy with the outcome he achieved for us. Reviewed on: 17th January 2024

JM3 helped me quickly and politely

JM3 was polite , quick,was easy to understand his online chat . and did the best for me . very happy customer Reviewed on: 17th January 2024

On Line Chat with JM3

On line chat with JM3 was a tad long winded but helpful and productive. Reviewed on: 17th January 2024

Do not use one call insurance

Absolutely disgusting company, house insurance rising from £28 per month to £81 , didn't see the renewal email, see the first payment and tried to cancel but refused without a massive fee. DO NOT USE THIS COMPANY !! Reviewed on: 29th December 2023

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Life insurance
from Insure Smart 0.00 from 0 reviews
Home insurance
from Greenwood Moreland 0.00 from 0 reviews
Insurance Broker
from BGL Group 1.00 from 1 reviews

Want to see more from One Call Insurance?

Tradesmen Insurance Broker
from One Call Insurance 5.00 from 6 reviews
Business Insurance Broker
from One Call Insurance 4.92 from 96 reviews
Motorbike Insurance Broker
from One Call Insurance 4.89 from 727 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub