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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,517 reviews, last reviewed 1st Oct 2026
113300% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Not had to make a claim yet so can't say what my exp... Not had to make a claim yet so can't say what my experience have been like Reviewed on: 1st October 2026
Teresa 's avatar
Teresa

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7517)

Easy efficient service fair pricing and good onlin...

5
Easy efficient service fair pricing and good online portal Reviewed on: 25th July 2025

First class help

5
When I needed to renew my home insurance I needed to call one call centre, the staff member I spoke to was extremely helpful. Reviewed on: 25th July 2025

Friendly professional reliable.

5
Friendly professional reliable. Happy to help wonderful customer service. Reviewed on: 25th July 2025

Although I haven’t had to make a claim,They still ke...

4
Although I haven’t had to make a claim,They still keep in touch and are courteous and polite Reviewed on: 25th July 2025

One call helped reduce the cost of my insurance

5
One call very kindly helped me reduce the cost of my insurance with them because I had fallen on hard times and I needed to make some very difficult financial choices but when push comes to shove, as a home owner you have to have insurance, so I am glad that One Call went that extra mile with me, so I could continue to have the right insurance and at the right price for me. Reviewed on: 25th July 2025

Been with them for years so easy to deal with...

5
Been with them for years so easy to deal with Reviewed on: 25th July 2025

I've no complaints about one call insurance.

5
I've no complaints about one call insurance. Everything has been smooth since I took out my policy. Reviewed on: 25th July 2025

Good cover at a competitive price & covers me as a c...

5
Good cover at a competitive price & covers me as a childminder Reviewed on: 25th July 2025

Excellent customer service excellent customer support

5
Excellent customer service. Quick response when I needed support Reviewed on: 25th July 2025

Customer focused company and have not had any issues...

5
Customer focused company and have not had any issues to date Reviewed on: 25th July 2025

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