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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Unable to contact them

There are no phone No.s No email address the "customer portal" chat line isn't working, they have renewed my policy which I can't cancel because I have no means of contact Reviewed on: 8th December 2023

RUBBISH COMPANY

BUY INSURANCE , THEN GET TOLD ITS COSTING MORE , THEY THEN TAKE MONEY OUT OF BANK WITHOUT EVEN ASKING , AVOID AT ALL COST Reviewed on: 15th November 2023

Scam

Best is to avoid it’s scam insurance Reviewed on: 11th November 2023

Very poor customer service

DO NOT BUY Customer Services is the poorest I have ever encountered no telephone support chats takes over 30 mins for a reply then passed on to wait for another 10 minutes still took autopayment even after I stopped it weeks before nightmare to receive refund Reviewed on: 27th October 2023

household cover

great cover easy to understand and to contact them. Reviewed on: 18th October 2023

Helpful and supportive

Sort Issues out no problems Response supberb Reviewed on: 17th October 2023

Comfortable Living

One Call Insurance have been out provider ever since our first home. Easy, simple service provided, ensuring comfortable living in the knowledge that you’re protected by a reputable and trusted company Reviewed on: 17th October 2023

Best Insurance

Very professional, kept informed by email of any changes, any new products, and change that would help me with security etc Reviewed on: 16th October 2023

Straight forward and competitive

Straight forward insurance which was competitive and policy coverage was clear. Reviewed on: 16th October 2023

Totally professional when we had a fairly major water leak.

Helped to process our claim and were attentive when we needed to process certain areas. Reviewed on: 16th October 2023

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