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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
22% increase in 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

no issues, easy when 1st started, been brilliant since

5
no issues, easy when 1st started, been brilliant since Reviewed on: 8th October 2025

I have car insurance and now home insurance and woul...

5
I have car insurance and now home insurance and would rate this company for value for money and have received excellent customer service Reviewed on: 8th October 2025

The customer service agent, was quick and efficient...

5
The customer service agent, was quick and efficient and had my documents on line very quickly. One Call were proactive in chasing me on their Renewal proposal. Reviewed on: 8th October 2025

Customer service is good

5
Never had any problems and they always update with my yearly contract in time should I want to change. The price is excellent so easily affordable. I would recommend to my family and friends Reviewed on: 8th October 2025

VERU HELPFUL - I HAVE BEEN WITH ONE CALL INSURANCE F...

5
VERU HELPFUL - I HAVE BEEN WITH ONE CALL INSURANCE FOR A FEW YEARS AND EVERY YEAR AT RENEWAL, I ALWAYS SHOP AROUND FOR THE BEST PRICE AND COVER AND ONE CALL ALWAYS BEATS THEIR COMPETITORS ON PRICE. THE LIVE CHAT IS SO HELPFUL AND THE STAFF ARE FRIENDLY AND KNOWLEDGABLE. Reviewed on: 8th October 2025

Very Helpful and informative.

5
Very Helpful and informative. Very Professional. Instant acess Reviewed on: 8th October 2025

Been with one call for several years and have provid...

5
Been with one call for several years and have provided a consistent service and great customer service Reviewed on: 8th October 2025

One Call that was well worth the effort.

5
We chose One Call from a web search site, and we are very pleased we chose well. You are never certain if the second year’s premium will be in line with the first, but fortunately, other than a small increase for inflation our premium was fair and reasonable. Reviewed on: 8th October 2025

Yes house insurance for rental property

5
Yes house insurance for rental property Reviewed on: 8th October 2025

Value for money

5
Called regarding new quote and agent was able to offer my new quote same as last year and throw in a few extras Reviewed on: 8th October 2025

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