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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7239 reviews)

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4.72

Based on 7,219 reviews, last reviewed 24th Sep 2026

86000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

FOR BEST VALUE We wouldn’t trust any other company for our car and home insurance. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7239)

did what they said insured my home for an excellent...

did what they said insured my home for an excellent price Reviewed on: 9th July 2026

Never had a problem!

Never had a problem! Easy to set up and great communications. Everything explained fully. Reviewed on: 9th July 2026

Difficult to contact them.

I find them impossible to find, they are hard to contact as they send me everything on email. I wanted to cancel but couldn’t find out how so it renewed automatically. I would cancel if I could Reviewed on: 9th July 2026

Best value for the coverage I needed.

Compared to other insurance companies, One Call offered the best value for the coverage I needed. Reviewed on: 9th July 2026

Helpful customer service and quick response times.

Helpful customer service and quick response times. Very competitive prices and broad ranging cover Reviewed on: 9th July 2026

Easy to work through the website

Easy to work through the website Reviewed on: 9th July 2026

I have used one call for contents insurance.

I have used one call for contents insurance. They offer good value. Reviewed on: 9th July 2026

Easy to renew insurance.

Easy to renew insurance. Have had no claims up to now. Reviewed on: 9th July 2026

I haven’t had the opportunity to, thankfully, to use...

I haven’t had the opportunity to, thankfully, to use One Call for any claims, but I feel I would be satisfied Reviewed on: 9th July 2026

Good value for money

Good value for money - no increase on last year when renewed. Reviewed on: 9th July 2026

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