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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7240 reviews)

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4.72

Based on 7,219 reviews, last reviewed 24th Sep 2026

86000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

FOR BEST VALUE We wouldn’t trust any other company for our car and home insurance. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7242)

Easy to renew insurance.

Easy to renew insurance. Have had no claims up to now. Reviewed on: 9th July 2026

I haven’t had the opportunity to, thankfully, to use...

I haven’t had the opportunity to, thankfully, to use One Call for any claims, but I feel I would be satisfied Reviewed on: 9th July 2026

Good value for money

Good value for money - no increase on last year when renewed. Reviewed on: 9th July 2026

Friendly professional and efficient.

Whenever I’ve needed to claim on insurance it has been dealt with professionally and efficiently by friendly assistants. Reviewed on: 9th July 2026

Professional, quick, easy, no fuss , answers and res...

Professional, quick, easy, no fuss , answers and results sent with no fuss.NP3 is the best and mist helpful i have had the pleasure of dealing with in a long time, well done Reviewed on: 9th July 2026

Good service and value for money

Good service and value for money Reviewed on: 9th July 2026

Good value, easy to use

All dealt with online, smooth process and easy to use. Well priced product with clear information and accessibility. Reviewed on: 9th July 2026

Call centre good.

Call centre good. Answered all my questions Reviewed on: 9th July 2026

Been fine no issues

Been fine no issues apps easy no problems Reviewed on: 9th July 2026

Simple and straightforward

I don't have much to say other than it was straightforward to get the insurance and at a reasonable price. Reviewed on: 9th July 2026

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