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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,065 reviews, last reviewed 22nd Jul 2026
72900% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I used the live chat to make a change to my Home Ins... I used the live chat to make a change to my Home Insurance for installation of Solar Panels - the person on the other end (JH7) was super helpful, qui... Read more Reviewed on: 22nd July 2026
BrightEyes's avatar
BrightEyes

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7066)

When I made a claim One call made me feel at ease.

5
When I made a claim One call made me feel at ease. They treated me with respect and the people I dealt with were friendly and knowledgeable. They made it easy to make a claim and my claim was dealt with quickly. Reviewed on: 8th July 2026

I have not had to claim, thankfully but OneCall keep...

5
I have not had to claim, thankfully but OneCall keep in touch regularly with updates on services they offer. Reviewed on: 8th July 2026

I've been with one call insurance for 3 years in a r...

5
I've been with one call insurance for 3 years in a row even if I find a better deal else where one call insurance can always beat it Reviewed on: 8th July 2026

Stick with one call as every year come renewal they...

5
Stick with one call as every year come renewal they keep me well informed and its all straightforward and always at the best premium cost Reviewed on: 8th July 2026

The company sends details that are very easy to unde...

5
The company sends details that are very easy to understand, especially telling what is available and things are not included with the policy. Prices are less than of other companies. The only thing I would have liked to have is something for dripping taps, when more than one is doing it. Reviewed on: 8th July 2026

Easy process no issues in setting up Insurance

5
Easy process no issues in setting up Insurance Reviewed on: 8th July 2026

Great value, but unsure on customer service

5
One call offer excellent value for money however I have yet to use their customer service which is where it really matters. Lets hope their affordability isn't a sign that their customer service is poor when you need it. Reviewed on: 8th July 2026

Cheap and easy to purchase.

4
Cheap and easy to purchase. Cover good compared to others of the same price Reviewed on: 8th July 2026

I’m so glad I shopped around and found one call.

5
I’m so glad I shopped around and found one call. I’ve got a great deal with them which is stress free. Easy to access all the documents I need and easy to deal with. Great customer service Reviewed on: 8th July 2026

Great value insurance.

5
Great value insurance and excellent customer interface. Reviewed on: 8th July 2026

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