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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Happy Customer

Good Product and Price............ Reviewed on: 27th September 2023

Easy communication, always polite and helpful!

The things I like best about OneCall: Easy to contact Listen carefully to what you say Knowledgeable staff Polite and helpful Apart from this they are competitively priced for a high quality product Reviewed on: 27th September 2023

Great value great cover

Simple easy process to set up insurance my building and contents insurance. Love being able to access my policy documents online anytime anywhere with the ability to easily amend/update. Reviewed on: 27th September 2023

So easy to take out

We took out our house insurance with One Call as apart from the price their site showed everything that's included, some of which we hadn't thought of before. Easy to understand the policy as well. Reviewed on: 27th September 2023

Professional company

Always amazing when it comes to customer service Reviewed on: 27th September 2023

First class

No nonsence, easy to understand what your policy covers & very polite, helpful & professional staff. Reviewed on: 27th September 2023

Helpful Lauryn

Was worried about my home insurance as I was finding it difficult to pay renewal quote. Communicated with LH1. She was very helpful and managed to reduce my renewal quote. I am very grateful Reviewed on: 27th September 2023

SIMPLE AND EASY

Best price on offer, simple to switch 1st year and simple to renew 2nd year. Not had to make any claims, but seem friendly and approachable with other questions we've had. Reviewed on: 27th September 2023

Super company

Super easy to check everything online and then purchase. No hassles. 5***** Reviewed on: 27th September 2023

No issues

Straight forward home insurance tailored to meet my needs. Reviewed on: 27th September 2023

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