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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Amazing

One call are amazing, brilliant and very helpful. Any questions I had prior to insuring with them they handled with ease. For a first time home buyer etc they helped me with my aniexty massively and I am so grateful for that! Reviewed on: 27th September 2023

Excellent service

One Call - does what it says on the tin. Easy to apply and customers kept up to date with products and offers. Reviewed on: 27th September 2023

Quick but we'll detailed and affordable

It was easy and agent was very helpfull Reviewed on: 27th September 2023

Family friendly insurance

One call insurance are the only company I have stayed with after my initial first year has ended, I find them to be extraordinarily helpful and patient, the staff are always cheerful they are never in a rush to get you off the phone, I found my home insurance to be a great price and very affordable, the renewal quote is always reasonable, I don't really have to anything when it's time to renew, I recieve my renewal quote and it automatically renews unless of course I don't want it, one call on a whole is a fantastic friendly and easy company to work with ,all my paperwork is emailed to me , it enables me to read through it in my portal at my convenience, everything is explained in layman terms, so no need to keep asking what this and that means it there in black and white for you Reviewed on: 27th September 2023

Good Service

Very helpful when I needed help with renewal costs. Reviewed on: 27th September 2023

Good no nonsense home insurance

Received a reasonable quote with cover for boiler etc included. Happy with the price and reviews appear to be positive. Reviewed on: 27th September 2023

Would definitely recommend

I have been with one call for a number of years I recieve emails regarding other things you can insure and they always make sure you talk to a human not a recorded message when you phone would definitely recommend One Call insurance Reviewed on: 27th September 2023

Excellent

Excellent service and great people to do business with year in, year out. Reviewed on: 27th September 2023

A great understanding Company

One Call Insurance really understood my previous problems with subsidence and were very helpful with getting me appropriate cover. I would have no hesitation in recommending them. Reviewed on: 27th September 2023

Great value

Fab site easy to navigate, brilliant value for money. Got this for my father for his home and when his car insurance is due for renewal will purchase from this site. Reviewed on: 27th September 2023

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