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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great on-line Company

5
Easy to use on the PC and no.problems with renewal rates Reviewed on: 26th September 2023

Great company

5
Reasonably priced insurance a pleasure too do business with keep up the good work. Reviewed on: 26th September 2023

Consistently good service

5
I always fine the online service excellent with One Call. There is rarely a long wait to be connected and the assistants are invariably helpful and informative. Reviewed on: 26th September 2023

Customer Service

5
Always there to help with enquiries. Pricing is kept at a decent price. Just knowing someone is there to speak too is priceless. Reviewed on: 26th September 2023

Easy to deal with

5
I found the setting up of my policy was a trouble free experience with a friendly person on the other end of the phone. Reviewed on: 26th September 2023

Great

5
Very efficient, very professional and easy and straightforward to deal with Reviewed on: 26th September 2023

Effective & Value for Money

5
Straightforward form easy to follow. Excellent quotation. Fast and absolutely the best value. Plus great customer service. The reminders and special offers are useful and good value. In times when every pound counts cannot recommend them high enough Clifford Jones FAS Scot RAI Reviewed on: 26th September 2023

Excellent customer service

5
Whenever I have to renew my house contents insurance, I always have a great experience with this company. Always helpful and knowledgeable. Would highly recommend them to my family and friends. Reviewed on: 26th September 2023

Great company good prices

5
Great company been with them for a few years and never had any problems good online account to access all what’s needed never had to claim but had a look into through account and it looks really easy to do Reviewed on: 26th September 2023

Excellent

5
Never had a problem with this company always helpful ! Reviewed on: 26th September 2023

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