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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent customer care

5
Always keep me up to date with offers, my account etc. through my choice of contact (email) Reviewed on: 21st September 2023

Reasonable Quote

5
Advisor LH1 was understandable and listened to my requirements and sorted me with a much more reasonable quote Reviewed on: 20th September 2023

Great customer service

5
Brilliant service when my policy was up for renewal Reviewed on: 20th September 2023

good

5
easy to understand good prices Reviewed on: 19th September 2023

Excellent value with really good service

5
Very easy to use, great value and service is quite friendly Reviewed on: 18th September 2023

Great Service

5
I have been with One call for many years When my insurance is due for renewal, I always give them the first chance to reduce the premium before I look elsewhere If I am happy then I have no reason to look elsewhere I happy with their service Reviewed on: 18th September 2023

Finally an insurance company who understands

5
I have many insurances with One Call. I like that it is easy access nor only on line but in a phone call. The representatives are helpful and answer any questions with ease. I love the fact it's GB based. So many other companies farm out to other countries. I feel One Call support employment in UK. All in All its a winner All round Reviewed on: 18th September 2023

Excellent service

5
We had a house fire and they were with us every step of the way Reviewed on: 18th September 2023

Best insurance ever

5
Trust them implicitly, always helpful, nothings ever too much trouble Reviewed on: 18th September 2023

GREAT SERVICE

5
Easy to deal with - great web site and there when you need them! Reviewed on: 18th September 2023

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