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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7519 reviews)

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4.73

Based on 7,518 reviews, last reviewed 1st Oct 2026

113400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Great customer service, good value for money Great customer service, good value for money Reviewed on: 1st October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7519)

Excellent service at a great price.

I normally change all insurers annually to get the best price but I have renewed with On Call for my Home Contents insurance for the third time as they have always given me an unbeatable rate. So far I have not had to claim so I cannot comment on this aspect. Reviewed on: 16th July 2025

Good fantastic

Good Service Reviewed on: 16th July 2025

Stayed for years

Easy to reach online or phone and excellent value for money Reviewed on: 16th July 2025

So easy to contact and speak direct with staff who...

So easy to contact and speak direct with staff who are very polite and respectful and understanding your needs would highly recommend the company Reviewed on: 16th July 2025

Brilliant cover, premiums are reasonable for cover p...

Brilliant cover, premiums are reasonable for cover provided, website easy to use, find getting an email reminder when my payment is due extremely helpful Reviewed on: 16th July 2025

Ease of use

I find the portal very intuitive and easy to use and understand. The team are always very proactive and the process of renewal is simple. Their pricing is fair and offers good value for money. Thankfully I haven't had to claim but I have confidence that should I need to, I will be well supported Reviewed on: 16th July 2025

I've always had good service

I've always had good service which means so much. Reviewed on: 16th July 2025

Insane annual increase from £800 to over £3000

They increased my home insurance from £800 to over £3000 in one year. There were no changes to my cover at all and I made no claims, so this is a horrific increase that I’ve struggled to afford. Reviewed on: 16th July 2025

Superb company

Wonderful customer service, price better than any other company I have looked at. Reviewed on: 16th July 2025

Home insurance Review

We have been with One Call with our home insurance for many years now. There renewal prices are always reasonable and fair. Reviewed on: 16th July 2025

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