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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7064 reviews)

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4.72

Based on 7,064 reviews, last reviewed 21st Jul 2026

72800% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Great renewal price. Great renewal price. Haven’t needed to use them this year thank goodness but very Friendly service. Reviewed on: 21st July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7064)

Best Value ever

Excellent, competitive, offered legal and home emergency where no others did in the price range. Reviewed on: 26th September 2024

Reasonable pricing and good customer service

Reasonable pricing and good customer service Reviewed on: 26th September 2024

I value being able to speak to customer service and...

I value being able to speak to customer service and having ringback meant I did not have to spend time in a queue. They are informative and friendly and I felt valued as a customer. I have not had occasion to make a clam thankfully so cannot comment on there claim department. Reviewed on: 26th September 2024

Hot water cistern burst.

My hot water cistern burst and flooded my flat and the flat below me with 25 gallons of scolding hot water. My One Call insurance company re-imbursed me to enable me to replace all ruined flooring and electrical tools with no hassle or fuss. As this took place on Boxing day of last year I was totally stressed Reviewed on: 26th September 2024

Good customer service and value for money

Good customer service and value for money Reviewed on: 25th September 2024

I been well satisfied with the price of my house ins...

I been well satisfied with the price of my house insurance and the customer service has been very helpful when ever I have made a call so am extremely happy with them thank you Reviewed on: 25th September 2024

Recommended Broker

A good broker to chose as your insurance needs, they have knowledgeable staff who provide answers in a way that is easy to understand, and include extras for free that other brokers charge for Reviewed on: 25th September 2024

Very compatible, good customer service support support.

Very compatible, good customer service support support. Easy to deal with. Good value for money. Less hassle to find the right insurance company Reviewed on: 25th September 2024

Excellent customer service when on the phone .

Excellent customer service when on the phone . Reviewed on: 25th September 2024

I have just recently joined insurance with One Call...

I have just recently joined insurance with One Call and their price was very competitive and they offered a lot Reviewed on: 25th September 2024

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