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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

House insurance

5
First time with one call really pleased with my house insurance for buildings and contents insurance price really good so would recommend to my friend's Reviewed on: 13th September 2023

Good price and ease of use

5
very straightforward and at a good price. Reviewed on: 13th September 2023

First class

5
The service has been 1st class, great communication, great updates, great value. Reviewed on: 12th September 2023

very reasonable price

5
very easy to deal with and a very reasonable price Reviewed on: 12th September 2023

Personal touch

5
Always helpful, reminders and updates emailed regularly but not too much. Easy to contact. Reviewed on: 12th September 2023

Excellent prices

5
New customer but all is good. Set up easy and included boiler cover etc too so 1 easy payment Reviewed on: 12th September 2023

Great experience

5
I contested a suggested replacement as I didn't believe it was an equivalent product, and upon investigation, they agreed. Good customer service, although it did take more than one call. Lose a star Reviewed on: 12th September 2023

Good value

5
Have had a few policies with One Call over the years and they've always offered good value for money and excellent customer service Reviewed on: 12th September 2023

Damage payment

5
I was very impressed with the speed my claim took to process and help from your assistant. Excellent service Reviewed on: 12th September 2023

One of the best

5
I am 100% satisfied with One Call Reviewed on: 12th September 2023

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