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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good customer service

5
Never had any problems with service Reviewed on: 12th September 2023

no fuss

5
the only time I have claimed in over 50 years and one call made it easy and simple, they paid for a watch that was stolen within a few weeks ,thank you Reviewed on: 12th September 2023

Retired

5
Quick Clear advise at first contact, excellent staff who were knowlegable from start to finish. Excellent value and I highly recommend this company Reviewed on: 12th September 2023

Content insurance

5
Very please with One Call contents insurance good price a specially. Reviewed on: 12th September 2023

RELIABLE HOME INSURANCE

5
I have found One Call Insurance to ve very helpful a competitive price and easy to contact. All my queries have been answered very quickly and they are very helpful. Reviewed on: 12th September 2023

Home insurance

5
Had home insurance with One Call for a few years and never had a problem , great service. Reviewed on: 12th September 2023

Excellent

5
Excellent website, lots of useful features, great service all round Reviewed on: 12th September 2023

The sign of a good insurer?

5
For about 11+ months of the year "One Call" never crossed my mind except when the sent me a newsletter or some other useful email. Fortunately I haven't had to make a claim, but I know that if I ever do, it will be handled promptly, sympathetically and professionally. Surely if you never have to think about yoru choice of insurer, then you must have made a god choice! One Call gets my vote and I should be getting a renewal notice fairly soon. Reviewed on: 12th September 2023

Very good

5
Proffesional and fast set up.Well done.Will use again! Reviewed on: 12th September 2023

Good value

5
Have not needed to contact but am sure if required all would be good Reviewed on: 12th September 2023

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