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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great Service

I had wind damage to my roof, One call sorted this out within days, well done to all Involved. Reviewed on: 12th September 2023

Star Insurance Company

Brilliant company, no problems, friendly staff and great service and insurance rates. Reviewed on: 12th September 2023

Home & car insurance

If a renewal quote comes through too dear, the pleasant staff will always come back to you with a competive price which might be slightly higher, but to be honest it's worth staying with your reputable company. Thanks for everything Reviewed on: 12th September 2023

Value

Great value great cover, no claims though (yet)!!! Reviewed on: 12th September 2023

Great service

Great service, great helpful people. Reviewed on: 12th September 2023

Money value

It’s ok and easy to connect via online so I am happy with the company I advise family and friends to chose this company Reviewed on: 12th September 2023

Great company, friendly and good communication

I've been with this company a few times, usually because of their competitive rates and good communications. Luckily I haven't had to make a claim but I feel confident that it would be handled efficiently if I did. Reviewed on: 12th September 2023

Excellent experience

One call are easy to deal with. Excellent prices and they care about their customers Reviewed on: 12th September 2023

Friendly company

I have insured my home with One Call Insurance for a few years now and have been impressed with the service I have received. Fortunately, I have not had a need to claim but the contact I have have experienced whilst making decisions about my policy have been invaluable. Given this experience I am confident that if I needed to process a claim it would be dealt with fairly and in a professional manner. Reviewed on: 12th September 2023

Easy, peasy

Simple to set up and very competitive Reviewed on: 12th September 2023

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