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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Satisfaction

5
I had a claim when my grandfather clock had an accident. Paid out quickly and clock restored Reviewed on: 12th September 2023

Best Home Insurance

5
Very happy with the service. Best of all competitive prices. Happy to recommend One Call Insurance to family and friends. Reviewed on: 12th September 2023

Excellent company

5
Great communication and excellent value. Very happy. Reviewed on: 12th September 2023

Always relate to customer

5
I have been with One Call for a few years. Their commitment to customers is outstanding . Always professional and keep in touch with customers each month. Which for me is paramount, keeps me on track with finances. Reviewed on: 12th September 2023

No problems at all with this company

5
Easy to renew policies. no problems at all. Reviewed on: 12th September 2023

Flood

5
One call insurance were very quick to respond to my situation when I had a flood in the house. I would highly recommend them for their efficiency. Reviewed on: 11th September 2023

Home insurance - it be A ok!

5
A repeat customer who has no complaints other than the slight rise in cost year on year. Thankfully not had to claim against the insurance yet! Reviewed on: 11th September 2023

great price

5
took insurance out no hassle easy to do good rates easy to apply and recieving information Reviewed on: 9th September 2023

Better benefits with a lower premium

5
I have used some comparison websites and found a suitable home insurance product with One Call Insurance, Better benefits with a lower premium. Reviewed on: 9th September 2023

Quick and Simple

5
My policy with One Call was easy to set up. They were highly competitive and even the renewal quote was competitive whereas many other insurance companies drastically increase the renewal premiums for no justified reason other than to state "insurance costs in general have increased". Reviewed on: 9th September 2023

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