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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7245 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7245)

Spoke with agent good renewal deal agreed

Spoke with agent good renewal deal agreed Reviewed on: 9th July 2026

No issues whatsoever

I have had no issues whatsoever whilst covered by One Call. Easy process to check and renew. Prices have also remained good value.The online documentation is easy to find and access. I have renewed for several years now. Reviewed on: 9th July 2026

No extra charge.

Able to pay monthly D/D with no extra charge. Reviewed on: 9th July 2026

Everything was so easy from start to finish.

Everything was so easy from start to finish. A good policy at an excellent price. Reviewed on: 9th July 2026

Happy 2026

I haven’t had to claim so far, however this is my second year running with the company. Good cover & price I feel ! Reviewed on: 9th July 2026

Very good customer service and excellent value for m...

Very good customer service and excellent value for money Reviewed on: 8th July 2026

been with onecall 11 yrs and staying with them!

been with one one call for 11 yrs, uk real person communications second to none, good advice and excellent price Reviewed on: 8th July 2026

Excellent service

Excellent service, and competitive pricing Reviewed on: 8th July 2026

Affordable and easy to use

Good customer service online .Helpful advice and polite service personnel Reviewed on: 8th July 2026

Great Insurer

I've been with One Call for several years. The offer exemplary service at a reasonable price. I even switched my father from his long term insurer to One Call. Great company. Reviewed on: 8th July 2026

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