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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

100%

Taking policy out receiving documents was very easy and straightforward with no issues. Reviewed on: 30th August 2023

Amazing

One call have been full of information in how they work and being able to take out insurance with them. Their online page was very easy to follow. Reviewed on: 30th August 2023

Reliable

Reliable and well informed by staff in customer services to explain policy and how to make a claim if needed, reasonable cost. Reviewed on: 30th August 2023

Excellent service

We purchased our home insurance with one call insurance, it was easy and straight forward. employees were so helpful from start to end. He is knowledgeable, patience and polite so we strongly recommend this company. Reviewed on: 30th August 2023

Easy to contact

Found it easy to get through to a real person with query. Reviewed on: 30th August 2023

Excellent

Second year with OneCall for our home and build content insurance and couldn’t be more happy with the amazing deals and prices. Got a really good deal for the second year Reviewed on: 30th August 2023

Very helpful

I have only recently signed up and have not made any claims yet but good customer service support on signing up. Reviewed on: 30th August 2023

Win

All good. Reviewed on: 30th August 2023

Excellent communication

I have had my home insurance with One Call for a few years. Communication is excellent, I receive a reminder of when a payment is due to leave my bank, this helps me manage my finances Reviewed on: 30th August 2023

Extremely Easy Process

I now have my home and car insurance with One Call. All done online which is quick and efficient. Really good quotes too! Reviewed on: 30th August 2023

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