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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Just made everything so easy to understand

5
Looking for ANY insurance is a bear...One Call made this such an easy process that I didn't even bother going to other comparison sites simply because everything I needed was under one box. Can't speak highly enough about One Call to behest and will soon have all of my insurance needs under their roof. Reviewed on: 30th August 2023

Best value for insurance.

5
Always there with the best advice for your insurance cover on multiple accounts and the added bonus of a £40 discount for extra policies. Reviewed on: 30th August 2023

Great service

5
Great service and easy to access information Reviewed on: 30th August 2023

Home insurance

5
Great and easy to use site, clear and simple, just what you need when it is a stressful time. Reviewed on: 30th August 2023

Great company

5
Good prices great customer service Reviewed on: 30th August 2023

Consistently reliable and value for money

5
I have been with One Call for 2 years now and find them competitively priced and when I had to make a claim this year I found the customer advisor knowledgeable, friendly and efficient. Reviewed on: 30th August 2023

House insurance

5
Second year I have had a competitive rate, I am very pleased. Reviewed on: 30th August 2023

Efficient

5
Efficient home insurance service Reviewed on: 30th August 2023

Great value for money

5
Online insurance with one call is easy to use and great value Reviewed on: 30th August 2023

Very helpful service

5
I've been using One Call for some years now. It saves the dreaded shopping around each year. When my husband was terminally ill and I was advised to ensure we had cover for the medical equipment in our home I made one phone call. Customer service liaised with the insurance company and reassured me that cover was in place. Very reassuring at a time when I did not need any problems! Reviewed on: 30th August 2023

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