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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7248 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7248)

ONE CALL INSURANCE IS FANTASTIC.

ONE CALL INSURANCE IS FANTASTIC. They provide comprehensive insurance at affordable price Reviewed on: 8th July 2026

Very easy to do

Very easy to arrange via email and the quotes were realistic better than my bank Reviewed on: 8th July 2026

The insurance company to beat..

I have used one call insurance as my home insurance provider for two years now. I have had a good experience with this company so far and the quotes have been very competetitive.I can recommend this company.. Reviewed on: 8th July 2026

Not happy. Sick of playing games !!

Call centre staff difficult to understand and my renewal was not acceptable to me and after endless attempts to understand what was being offered I got a quote from someone else only to be contacted by your staff offering me a much lower quote. I cancelled the policy with one of your competitors and accepted your now revised quote. It annoys me that I was not given the lower quote first and so would not have need to have looked elsewhere. Reviewed on: 8th July 2026

SM5 Sasha was very helpful.

**SM5** Sasha was very helpful. I do however find chats on line hard going but appreciate this is the way of the world. I did previously try phoning twice but never received a call back which is why I used the on line chat Reviewed on: 8th July 2026

Good prices, easy to use.

Good prices, easy to use. Prices haven’t increased much on year 2 of being with them Reviewed on: 8th July 2026

Easy to use app and competitive pricing

Easy to use app and competitive pricing Reviewed on: 8th July 2026

Easy to buy and view online.

Easy to buy and view online. Will consider using this company when our car insurances are due. Reviewed on: 8th July 2026

Brilliant only one click away from help

Good customer service ,only oneCLICK from help and advice. Reviewed on: 8th July 2026

So easy to use portal.

So easy to use portal. And competitive price. Reviewed on: 8th July 2026

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