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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7248 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7248)

Excellent value and customer service.

I have house and car insurance with you and cannot fault you in respect of value and service. Reviewed on: 8th July 2026

They are so competitive against other insurers and k...

They are so competitive against other insurers and keep their prices as low as possible. Reviewed on: 8th July 2026

No fuse, hassel free, great offers

No fuse, hassel free, great offers Reviewed on: 8th July 2026

Chat advisor SM5 helped me lower the cost of my rene...

Chat advisor SM5 helped me lower the cost of my renewal after I found a better quote elsewhere. Advisor was quick and efficient. Very helpful Reviewed on: 8th July 2026

Happy customer

Luckily ive never had to make a claim but I was happy with my renewal price so was happy to stay another year, will be 12 years now Reviewed on: 8th July 2026

Home Insurance

The transition from year to year has been very smooth and the price very good value Reviewed on: 8th July 2026

Have had an excellent service for all the years I ha...

Have had an excellent service for all the years I have been with them. Reviewed on: 8th July 2026

Excellent ,great price.

Excellent ,great price. Highly recommended Reviewed on: 8th July 2026

Great customer service

I’ve had a good experience with my insurance company. The team is always friendly, helpful, and quick to respond, making everything simple and stress-free. They offer great value and genuinely care about their customers. I wouldn’t hesitate to recommend them to friends and family Reviewed on: 8th July 2026

When I was paying a lot for my contents insurance, I...

When I was paying a lot for my contents insurance, I contacted One Call and they went through everything I would need to cover so I wasn’t paying too much, this reduced my monthly payments. Reviewed on: 8th July 2026

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