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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7248 reviews)

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4.72

Based on 7,245 reviews, last reviewed 24th Sep 2026

88500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7248)

Great value insurance

Easy process to get insurance. Great value Reviewed on: 8th July 2026

Most competitive prices, always get a monthly remind...

Most competitive prices, always get a monthly reminder when payment is due. Best value for money, couldn't find cheaper elsewhere for the cover from one call. No pushy sales calls from sales. Reviewed on: 8th July 2026

Can’t complain about a single thing

Can’t complain about a single thing Reviewed on: 8th July 2026

Good cover for a reasonable price

Good cover for a reasonable price Reviewed on: 8th July 2026

Consistently excellent!

Consistently excellent! Everyone is friendly, professional and know their stuff. Reviewed on: 8th July 2026

It was easy to renew my insurance with One Call.

It was easy to renew my insurance with One Call. I got a highly competitive rate during renewal. I wanted to switch insurances, but One Call went even lower than the one I wanted to port to after chatting with an agent. It was very seamless. Reviewed on: 8th July 2026

Good so far, simple and easy to setup honestly insur...

Good so far, simple and easy to setup honestly insurance Reviewed on: 8th July 2026

No complaints!l

I changed to One Call for house/buildings insurance approx 4 years ago. Their staff are courteous, knowledgeable and helpful the few times I've called. I've never had to claim so nothing further to comment on. Reviewed on: 8th July 2026

I’m happy With the quote for my home insurance

I’m happy With the quote for my home insurance Reviewed on: 8th July 2026

Efficient, very helpful and competitive both in rega...

Efficient, very helpful and competitive both in regard to cover and premium. This year's premium seemed a bit high so I contacted One Call and came back with a competitive offer which I accepted. Reviewed on: 8th July 2026

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