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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Caroline K

Efficient customer services. The call handler was so supportive and attentive and was able to answer all my questions clearly. Reviewed on: 29th August 2023

Professional

This insurance company in my opinion is excellent. They regularly email me with updates that are pertinent to my product. It’s all done online which makes it so much easier. Reviewed on: 29th August 2023

Great customer service

Keeping me informed and updated is really important with insurance, so I really appreciate the regular emails and online account management on offer form One Call. Everything is easy to access and Im kept up to date on things. Great service, great price and uses plain english without patronising me. Thank you One Call Reviewed on: 29th August 2023

Very good insurance company

Very good insurance company with good prices,easy website offering excellent choices of coverage to suit your needs. We have been with other company but we came back to them as their prices and service is great. Reviewed on: 29th August 2023

Home insurance

Very happy company couldn't do any more Helpful curtius Reviewed on: 29th August 2023

One Call - one choice only

Simply superb, competitively priced & the home emergency call out is a life saver Reviewed on: 29th August 2023

Nice people to deal with

This is a company that goes out of its way to make insurance uncomplicated and easy to understand. That is what people look for in every aspect of life and this company understands that. Reviewed on: 29th August 2023

Easy access and speedy response

Is have been using Onecall home insurance for a few years because it is easy to access via online and chat. They will give you a very competitive price too! Reviewed on: 29th August 2023

First Class Service

Fantastic company, easy to purchase insurance and straight forward information to read. Customer service is 1st class. Reviewed on: 29th August 2023

Great Communication

Having recently moved I would give them 5 star for communication and the ease of the process and emails. Great company Reviewed on: 29th August 2023

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