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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,050 reviews, last reviewed 14th Jul 2026
71600% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very straight forward & helpful. Very straight forward & helpful. The customer service was so helpful and understood my needs Reviewed on: 14th July 2026
Sonia A's avatar
Sonia A

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7052)

Excellent customer care

5
Always keep me up to date with offers, my account etc. through my choice of contact (email) Reviewed on: 21st September 2023

Reasonable Quote

5
Advisor LH1 was understandable and listened to my requirements and sorted me with a much more reasonable quote Reviewed on: 20th September 2023

Great customer service

5
Brilliant service when my policy was up for renewal Reviewed on: 20th September 2023

good

5
easy to understand good prices Reviewed on: 19th September 2023

Excellent value with really good service

5
Very easy to use, great value and service is quite friendly Reviewed on: 18th September 2023

Great Service

5
I have been with One call for many years When my insurance is due for renewal, I always give them the first chance to reduce the premium before I look elsewhere If I am happy then I have no reason to look elsewhere I happy with their service Reviewed on: 18th September 2023

Finally an insurance company who understands

5
I have many insurances with One Call. I like that it is easy access nor only on line but in a phone call. The representatives are helpful and answer any questions with ease. I love the fact it's GB based. So many other companies farm out to other countries. I feel One Call support employment in UK. All in All its a winner All round Reviewed on: 18th September 2023

Excellent service

5
We had a house fire and they were with us every step of the way Reviewed on: 18th September 2023

Best insurance ever

5
Trust them implicitly, always helpful, nothings ever too much trouble Reviewed on: 18th September 2023

GREAT SERVICE

5
Easy to deal with - great web site and there when you need them! Reviewed on: 18th September 2023

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