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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Home insurance

5
Ive used once call becasue i used to have a CTF and the customer service was spot on. I figured if i ever needed a service that one call offer id definitely use them purely for peace of mind. Reviewed on: 29th August 2023

Everything you need from an Insurance Company

5
Quick and easy at a reasonable price. I'm staying here next year. Reviewed on: 29th August 2023

Excellent service, always

5
Been with One Call Insurance for years. Met John Radford years ago at his very small offices in Doncaster. He had a vision and achieved it. Always focussed on Customer service. Keep up the good work, John and your dedicated team. Reviewed on: 29th August 2023

Excellent company to deal with

5
Very easy to arrange my insurance at a competitive price. The renewal was very fair too. I would recommend this company for insurance needs. Reviewed on: 29th August 2023

Friendly helpful staff

4
When I first joined there was a query about one of my answers, a member of staff I spoke to was lovely and helped me find out what it was and how to solve it. I also love how you get rewarded for staying by getting a lower price on on renewals. Reviewed on: 29th August 2023

Great around company

5
Friendly people competitive price easy to deal with. Reviewed on: 29th August 2023

Household belongings better be safe than sorry

5
They have always treated with respect and given me the best quote when I have asked for one so would have no problems recommending them to people Reviewed on: 29th August 2023

Excellent value for money.

5
They were easily the cheapest insurance provider I can find, with good reviews for customer service and responsiveness. Reviewed on: 29th August 2023

home fully covered

5
The One Call Insurance company have been the best company I have used and their staff are the friendliest. They also keep you fully informed at all times. Reviewed on: 29th August 2023

excellent service

5
very prompt and easy to deal with Reviewed on: 29th August 2023

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