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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,521 reviews, last reviewed 4th Oct 2026
6488% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Home Contents Insurance No messing around, clear speaking and straight forward to renew. Definitely would recommend. Reviewed on: 4th October 2026
Annette B's avatar
Annette B

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
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mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7521)

Helpful and was able to outline how I could get bett...

5
Helpful and was able to outline how I could get better cover Reviewed on: 11th September 2024

Excellent online portal chat function.

5
Contacting an agent on the OneCall portal was quick and easy. The agent (MB1) was extremely helpful discussing renewal quotes and came up with a suitable option for us to continue to insure through them. The details were clear and easy to understand and the agent was knowledgeable and efficient. Reviewed on: 11th September 2024

Was going to leave but now I’m staying

4
Was going to leave but the broker managed to get me a good price. So I’ll stay with them Reviewed on: 11th September 2024

Home Insurance that isn't expensive but safe

5
We are an older couple looking for an inexpensive quote that still made us feel safe. The One Call chat line gave me Dobrusia (DJ2) who could not have been more helpful, thorough and kind. Much gratitude to Dobrusia and to One Call. Reviewed on: 11th September 2024

Very helpful online chat.

5
Very helpful online chat. DJ2 was prompt and dealt with my query efficiently. Reviewed on: 11th September 2024

DJ2 the agent was extremely helpful, polite and effi...

5
DJ2 the agent was extremely helpful, polite and efficient Reviewed on: 11th September 2024

DJ2 was excellent!

5
I had alot going whilst the live chat was ongoing and they were very patient with me Reviewed on: 11th September 2024

Very helpful in getting a renewal quote.

5
Very helpful in getting a renewal quote. Reviewed on: 11th September 2024

My home insurance quote was reduced after chatting w...

5
My home insurance quote was reduced after chatting with MB1 at OneCall. Fast service and easy to deal with. I would recommend. Reviewed on: 11th September 2024

home renewAL

5
clear and precise and satisfactory quote Reviewed on: 11th September 2024

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