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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,040 reviews, last reviewed 13th Jul 2026
70600% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Professional, effective and good communication Professional, good communication, effective to deal with. Reviewed on: 13th July 2026
Anthony B's avatar
Anthony B

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7042)

Great insurance

5
Good service Easy to talk to Plenty of information Reviewed on: 4th September 2023

One Call Wins for me!

5
One Call Home Insurance was easy to arrange and the team are on hand to answer any questions we may have relating to our policy. Renewal terms were most agreeable for the second year and we have no desire to leave. Reviewed on: 4th September 2023

Easy to use and understand

5
Very straight forward portal and definitions with ease of access to documents and guidance. Reviewed on: 4th September 2023

Good

3
Used for years, easy and effective service. No need to think about it. Reviewed on: 4th September 2023

So simple

5
I was in the middle of moving so didn't want to commit to a year's renewal with my previous company. I found one call online and realised I could pay monthly which is convenient and changing addresses was super easy. They keep me updated by email and making changes online is so simple. I'm very happy with the service and would recommend One Call highly. Reviewed on: 4th September 2023

Great service

5
So easy and clear to do online will definitely use this service again. Reviewed on: 3rd September 2023

Great service, great price

5
Very good experience, these people know their stuff, great price and great extras on top of great cover Reviewed on: 3rd September 2023

Good price

5
2nd year of using One Call as they outpriced other companies. Reviewed on: 3rd September 2023

Home/Contents insurance

5
Same cover as my previous insurers at a fraction of the cost, so it's definitely worth getting a quote. Reviewed on: 3rd September 2023

Proactive and supportive

5
From first phone contact they were very supportive. Highly security conscious. It was easy to upload pics of the damage. It took a while for me to get a quote which was accepted at once. And Funds transferred quickly.Again I had to wait some time.for the job to be done.During this time I had two check in calls. Probably the best experience ever with an Insurance company. I would highly reccomend One Call Reviewed on: 3rd September 2023

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