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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,038 reviews, last reviewed 13th Jul 2026
70500% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great insurance company I’ve been insured by One Call insurance for years. Friendly, knowledgeable staff and great service. Competitive pricing also. Reviewed on: 13th July 2026
Lou 's avatar
Lou

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7040)

Review of One Call

5
Have never had any problems with them but haven't had a claim. Reviewed on: 1st September 2023

Easy to deal with and good product

4
All my requirements were met at a good price. Reviewed on: 1st September 2023

Good service

5
Very good service, easy to set up, so far no complaints Reviewed on: 1st September 2023

Thorough, efficient and timely

5
A pleasure to deal with. Staff are empathetic and succinct. Reviewed on: 1st September 2023

Great customer support

5
Very easy to get through to the helpful and knowledgeable call centre staff. Highly recommended. Reviewed on: 1st September 2023

Avoid these people

1
It became apparent why One call Insurance Chose their name. One call to pay then you are on your own. We were burgled 11/22 they made it uncomfortably difficult to make a claim, not only starting a claim but processing as well. It is really easy to be cheap if you never have the intent to pay out on a claim. I was made to feel like I was living in my own movie The Rainmaker. I would recommend using a reputable company if you want cover on your house and contents. Reviewed on: 1st September 2023

Only the best

5
Great customer service. No long wait times to answer call. The reason I have stuck with them for several years Reviewed on: 1st September 2023

Couldn't ask for more

4
Excellent insurance company to use Reviewed on: 1st September 2023

An excellent home insurance company

5
One Call Insurance provides home and contents insurance at a very competitive premium - highly recommended! Reviewed on: 31st August 2023

Great company

5
Very helpful and informative company Reviewed on: 31st August 2023

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