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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great company!

Always competitive, always helpful, policies are made clear and concise, easy to understand. Reviewed on: 10th October 2021

Very good service

Prompt response from the customer services And helpful for information Reviewed on: 10th October 2021

Top insurer

Great service from the respected insurer. Fully recommend Reviewed on: 10th October 2021

Curate's egg!

I had a claim 2 years ago for a broken very large double glazed window, and the One Call response was immediate and very positive. The people they sent were very friendly and polite and did an excellent job of cleaning up the tiny fragments of glass and replacing the entire unit. Super job. I've now been trying to contact One call about a blocked toilet. Their emergency team say it's not an emergency (logically, they're probably right), however the claims phone line and online chat facility, which are advertised (even now!) as being 24 hours a day, 365 days a year, actually only open Monday to Friday, 9 to 5. So my toilet remains blocked and I can't get another engineer out in case it invalidates my insurance policy. I hope for a positive resolution on Monday. Reviewed on: 10th October 2021

Home Ins

Excellent Service. Comprehensive & simple web site. knowledgeable & pleasant personnel. Reviewed on: 10th October 2021

Excellent service

Good company, prompt with responses and queries Reviewed on: 10th October 2021

Customers kept informed throughout cover period

Car & home insurance with one call ….. Excellent communications Reviewed on: 10th October 2021

excellent service

excellent service and good pricing. no complaints Reviewed on: 10th October 2021

Best priced, great service no hassle

I have been with one call for a few years and have found them an excellent company to deal with. No fuss and fair prices with excellent cover options. I would highly recommend as I already have to a few of my friends. Reviewed on: 10th October 2021

Geat product - does just what I expect

Great renewal= matched quote for quote Reviewed on: 10th October 2021

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