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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Professional service

5
Professional service, good communication levels, ease of online access to accounts. Frequently kept in touch. Good pricing. Reliable. Reviewed on: 10th October 2021

Value

5
Value for money and easy to understand policy Reviewed on: 10th October 2021

Good value

5
Haven't actually had to use them, but any correspondence has been quick, friendly and helpful Reviewed on: 10th October 2021

Best insurer by a mile

5
Low cost is good but you also provide good advise and ar flexable Reviewed on: 10th October 2021

Very easy and helpful company to deal with.

5
Have used One call several times. Have found them competitive in pricing, very easy to deal with and call assistants very helpful and courteous. Reviewed on: 10th October 2021

Don't go with this company for insurance. You will be very disappointed

1
Have had two experiences. First one was very very bad. Second one was a little better. Ha complained but no response. I won't be taking out insurance again. I certainly won't recommend to anyone. Would give no stars if it was available Reviewed on: 10th October 2021

Quick, easy and hassle free

5
One Call Insurance made me feel very welcome in this my first year with them. They provide a quick,easy and hassle free service Reviewed on: 10th October 2021

fantastic customer service

5
what we need most when things go wrong is someone to help us and one call does just that great customer service and help is there immediately I feel safe knowing I’m insured with one call should I need them thankyou Reviewed on: 10th October 2021

Superb

5
Efficient value for money affordable Reviewed on: 10th October 2021

Good value

5
Great value and service to match Reviewed on: 10th October 2021

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