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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Very good customer service

5
Always good to speak to and the insurance we received is just what we need Reviewed on: 10th October 2021

Excellent accessible customer service

5
One Call offer a range of services at competitive prices but it is their easily accessible customer services that are excellent. It’s easy to access your policies and alter/renew with someone either in person or online. Reviewed on: 10th October 2021

Pretty Good Service

4
Never had any problems, send regular updates. Worked all the way through the pandemic and kept an online presence. Reviewed on: 10th October 2021

Try one call you will be surprised

5
Excellent service and good value Reviewed on: 10th October 2021

One call insurance are hard to beat!

5
I use One Call insurance for home and motorbike insurance and my partner has her car insurance with them. I shop around whenever insurance is due and haven't found any other company to touch them. The one time I used them for a breakdown the service was excellent. I thoroughly recommend them. Reviewed on: 10th October 2021

Amazing Service

5
Never had any issues at all, would definitely recommend, everything is very clear and transparent and easy to follow! Reviewed on: 10th October 2021

Quick, easy, value.

5
Painless to setup online and great value for money with the extensive cover available. Reviewed on: 10th October 2021

Quick and easy to get started

5
Fortunately we have never needed to call with an insurance issue. But I'm sure if we di the service would be great Reviewed on: 10th October 2021

Excellent service

5
Excellent service and value for money and peace of mind, i have made 1 claim in the years I have been with 1 call and it was dealt with perfectly, would highly recommend Reviewed on: 10th October 2021

Easy

5
Great communication and ease of use to be able to mange payment dates especially Reviewed on: 10th October 2021

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