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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,032 reviews, last reviewed 12th Jul 2026
70000% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to renew, offers best price at renewal and... Very easy to renew, offers best price at renewal and keeps you updated with everything via email. Great service with very little input from me! Reviewed on: 12th July 2026
Tallulah's avatar
Tallulah

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7035)

Very good Insurance

5
Great to have the reassurance of a company like One Call to cover any unexpected events that seem to occur on a regular basis these days. Reviewed on: 30th August 2023

Peace of mind

5
The products and bolt ons are superb, as is the customer service.Now when we leave the home there no need for stress,sign of the times Im afraid so having One Call as our insurance is a no brainer. Reviewed on: 30th August 2023

Simple and effective

5
Simple policy and website to navigate, providing all of the cover required. Reviewed on: 30th August 2023

Great Value

5
consistently offer a great service at great value for money, excellent app to check products on and answer the phone swiftly and professionally ontime. Highly recommend One Call. Reviewed on: 30th August 2023

triple 'S'

5
Insurance that's Slick-Smart and Safe Reviewed on: 30th August 2023

Worst nightmare... no panic, job done!

5
Oh dear, car on the drive lurched forward. Bent the front of the house! I mean seriously. Called One Direct, they came round the next day. Yes your covered, phew! Work was done, no quibbles, they did what they say, house insurance, ok, you pay your insurance, we fix problems. What's not to like? Reviewed on: 30th August 2023

Fast reaction

5
When my front window was broken earlier this summer i phoned One Call. It was given the choice of contacting my preferred glazier or using One Call's. The whole process was completed swiftly and kindness and courtesy shown to an old lady. Reviewed on: 30th August 2023

Great service

5
Always get a great service for a very competitive price. Reviewed on: 30th August 2023

Great service

5
Since deciding to apply for home insurance the process has been easy to complete the the documentation provided has been simple to follow and understand. Reviewed on: 30th August 2023

Great service.

5
Have had a water leak .One call where great in providing solution. Reviewed on: 30th August 2023

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