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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good home insurance price

Not needed to make a claim yet fortunately. Good communications, policy covers what I need, good price Reviewed on: 10th October 2021

Best price and best customer service

At the time I needed my insurance the most, One Call were ready to help me beyond expectations. I have both household and car insurance with One Call and highly recommend them to anyone else. Reviewed on: 10th October 2021

Great company, very efficient.

Although we are fairly new to One Call when we had an accident with our garage door we received fantastic service, totally stress free and efficient. Our claim was processed very quickly, I would definitely recommend them to my family and friends! Reviewed on: 10th October 2021

Great company no hassle

Good responsive company, would recommend to anyone Reviewed on: 10th October 2021

Excellent value for money

Quick and easy to arrange. No hassle, got exactly the cover i needed, took only a few minutes to arrange. Able to do it online. No waiting on hold on the phone.. very convenient Reviewed on: 10th October 2021

Communication

I have One Call Insurance to be easily accessible. Clear and simple joining instructions. It is easy to use their online platform. The information on the website is honest and reliable. I would highly recommend their services. Reviewed on: 10th October 2021

Have had no problems to date

If you have no reason to call your insurer, they’re doing their job in a professional, customer centric way. Reviewed on: 10th October 2021

Mid term adjustments

Needed to change registration number on my car, this was done swiftly over the phone, and without an excessive charge, only £5.00, most insurance companies charge a minimum of £25.00, even as high as £50.00....well done One Call Insurance, will stick with yous come renewal time. Reviewed on: 10th October 2021

Great customer service and quote

With Car and House Insurance they have always and tried to match quotes I have had from other companies. Reviewed on: 10th October 2021

Great service

Great service easy to renew always gelpful and polite when i have needed help Reviewed on: 10th October 2021

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